Privacy Notice (KVKK)

Depending on your relationship with the Company, the following personal data may be processed:

• Identity and contact details (name, surname, title, company, telephone, e-mail, address)
• Request, quotation, order and customer transaction information
• The content of correspondence and calls and related records, including voice recordings
• Transaction security information (IP address, access logs, browser and device information)

Your personal data may be processed for the following purposes:

• Receiving, assessing and responding to quotation, information, document, technical support and dealership requests
• Providing products and services and carrying out sales and after-sales processes
• Managing customer relations and communication activities
• Operating the website and ensuring information security
• Fulfilling legal obligations and providing information to competent authorities
• Establishing, exercising and protecting rights in the event of a dispute

Your personal data may be collected by automated or non-automated means through the website, the contact form, e-mail, telephone, messaging applications, social media and physical channels.

This data is processed on the legal grounds set out in Article 5 of the KVKK: express provision by law, the establishment or performance of a contract, fulfilment of a legal obligation, the establishment, exercise or protection of a right, and legitimate interest; and, where required, on the basis of your explicit consent.

For the purposes above and in accordance with Articles 8 and 9 of the KVKK, your personal data may be transferred to our business partners, dealers and suppliers, to providers of hosting, e-mail, IT, communication and storage services, to our legal and financial advisers, and to public authorities authorised by law.

Where the servers of the digital services we use are located abroad, your personal data may be transferred abroad in accordance with Article 9 of the KVKK.

Your personal data is retained for the period required by the applicable legislation or by the purpose of processing, after which it is deleted, destroyed or anonymised.

Under Article 11 of the KVKK, you have the right to learn whether your personal data is processed; to request information if it has been processed; to learn the purpose of processing and whether the data is used accordingly; to know the third parties in Türkiye or abroad to whom it is transferred; to request rectification if it is incomplete or inaccurate; to request its erasure or destruction under the conditions set out in the KVKK and to request that such operations be notified to the third parties to whom it was transferred; to object to a result against you arising exclusively from analysis by automated systems; and to claim compensation if you suffer damage due to unlawful processing. Where processing is based on your explicit consent, you may withdraw it at any time.

You may submit requests concerning your rights, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller, in writing to Turgutreis Mah. 4101 Sk. Derya Apt. No: 2 A, Akdeniz / Mersin, Türkiye, or to dermix@dermixyapi.com.tr using a secure electronic signature, a mobile signature or the e-mail address you previously notified to us and which is registered in our system. Applications are concluded within 30 days at the latest.

The data of visitors in the European Union and the European Economic Area to whom the General Data Protection Regulation (GDPR) applies may be processed under Art. 6(1)(a), (b), (c) and (f) GDPR. These visitors have the rights of access, rectification, erasure, restriction of processing, data portability and objection, and the right to lodge a complaint with the supervisory authority in their country.

This notice may be updated where necessary; the current version is published on this page.